Privacy Policy

Last updated: October 1, 2026

MiniWe (“MiniWe,” “we,” “us,” or “our”) operates this online store, website, and the related products, content, features, tools, and services made available through it (collectively, the “Services”).

We make personalized gifts, which means some of the information you share with us—such as photos, names, messages, and design preferences—can be especially personal. We take that seriously.

This Privacy Policy explains how we collect, use, store, disclose, and otherwise process personal information when you visit, use, make a purchase through, or communicate with us through the Services.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood this Privacy Policy.

If this Privacy Policy conflicts with our Terms of Service on a matter relating to personal information, this Privacy Policy will control.

Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you or another individual. It does not include information that has been anonymized or de-identified so that it can no longer reasonably identify you.

Depending on how you interact with MiniWe, where you are located, and the features you use, we may collect the following categories of personal information:

Contact information: Your name, email address, billing address, mailing address, and shipping address. We may also collect a telephone number when required by a shipping carrier or provided by you.
Payment and transaction information: Your payment method, payment confirmation, transaction details, purchase amount, and related order information. Payment-card information may be collected and processed directly by our third-party payment providers rather than by MiniWe.
Account information: Your account username, password, account settings, saved addresses, preferences, and other information associated with your account.
Order and product information: Products you view, search for, add to cart, purchase, cancel, return, exchange, or otherwise interact with, along with purchase history and order details.
Customization materials: Photos, names, text, messages, design preferences, reference materials, special requests, and other content you submit in connection with a personalized product.
Communications: Information you provide when you contact us, request support, submit feedback, leave a review, participate in a promotion, or otherwise communicate with MiniWe.
Device and technical information: Your IP address, browser type, device type, operating system, browser identifiers, device identifiers, cookie identifiers, network connection details, and similar technical information.
Usage information: Information about how you use the Services, including pages viewed, links clicked, products viewed, search activity, referring pages, timestamps, and interactions with our website.
Inferences: We may draw inferences from the information above, such as general product preferences or likely interest in particular products or offers.

Where Information Comes From

We may collect personal information from the following sources:

Directly from you: When you place an order, create an account, upload photos, submit customization details, subscribe to marketing messages, contact customer support, leave a review, or otherwise interact with us.
Automatically through the Services: When you visit or use our website, we may collect certain information through cookies, pixels, log files, analytics tools, and similar technologies.
From service providers: Including providers that support ecommerce functionality, payment processing, website hosting, cloud storage, analytics, customer support, fraud prevention, manufacturing, fulfillment, and delivery.
From business partners and third parties: Such as advertising providers, analytics partners, social-media platforms, payment providers, logistics providers, and other parties where permitted by law.

How We Use Information

We use personal information to operate MiniWe, fulfill orders, create personalized gifts, improve the Services, and communicate with you.

To provide the Services

We may use your personal information to:

Process payments and complete purchases.
Confirm, create, produce, fulfill, and ship orders.
Process cancellations, refunds, replacements, and other transaction requests.
Create, maintain, and manage customer accounts.
Save product preferences, account settings, cart contents, and saved items.
Send order confirmations, production updates, delivery updates, and other service-related communications.
Respond to customization requests and use the photos, text, and design materials you submit to create and fulfill your personalized order.
Provide customer support and resolve order issues or complaints.

To improve MiniWe

We may use information to understand how people use our website, improve the design and performance of the Services, test new features, maintain security, troubleshoot problems, and make shopping with MiniWe smoother.

We may also use purchase history, browsing activity, or other interactions with the Services to recommend products, offers, or content that may be relevant to you.

To market our products

Where permitted by law, we may use your information to send promotional emails or other marketing communications about MiniWe products, offers, and updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe link in the email. Opting out of marketing communications will not stop important non-marketing messages, including order confirmations, shipping updates, payment notices, security communications, or responses to customer-service requests.

To protect people and prevent fraud

We may use personal information to verify transactions, prevent fraud, detect suspicious activity, secure the Services, investigate misuse, and enforce our policies.

To meet legal obligations

We may use or disclose personal information when necessary to comply with applicable laws, legal processes, government requests, court orders, subpoenas, tax and accounting obligations, or other lawful requirements.

We may also use information to establish, exercise, or defend legal claims and to protect the rights, property, safety, and security of MiniWe, our customers, and others.

We do not sell your personal information for money.

However, depending on how cookies, pixels, advertising tools, or similar technologies are used, certain privacy laws may define some data-sharing activities as “sharing” or “selling” personal information.

We may disclose personal information in the following situations:

Service providers: Vendors that help us operate MiniWe, including ecommerce platforms, payment processors, hosting providers, cloud-storage providers, website and security providers, analytics providers, customer-support providers, manufacturers, fulfillment partners, and shipping carriers.
Personalization and fulfillment partners: We may share information necessary to create, prepare, package, and ship your personalized order. This may include photos, names, text, customization instructions, and shipping details.
Advertising and analytics partners: We may work with third parties that help us measure advertising performance, understand website activity, deliver interest-based advertising, or show MiniWe ads on other websites or platforms.
At your direction or with your consent: For example, when you ask us to send an order to a gift recipient or otherwise authorize a disclosure.
Affiliates and corporate group members: Companies under common ownership or control with MiniWe, where permitted by law.
Business transfers: As part of a proposed or completed merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar corporate transaction.
Legal, safety, and enforcement purposes: When we reasonably believe disclosure is necessary to comply with law, respond to a lawful request, investigate fraud or suspected wrongdoing, enforce our agreements, or protect rights, property, safety, and security.

Photos and Custom Designs

When you upload a photo or provide other materials for a custom product, you give MiniWe permission to use those materials only as reasonably necessary to process, create, fulfill, support, and improve your order and the Services, subject to this Privacy Policy.

We may share necessary customization materials with our manufacturing, fulfillment, and shipping partners only as needed to create and deliver your order.

We do not use your uploaded photos, likenesses, or custom design materials in public advertising, social-media posts, or other public marketing materials without your separate permission.

Please make sure you have the right to submit any photo, image, text, design, or other material you provide to us. Do not upload content that infringes another person’s rights, violates applicable law, or contains sensitive information that is not needed to create your order.

Please avoid submitting highly sensitive information, such as government ID numbers, financial-account details, health information, or other confidential information, in photos, messages, or customization requests.

Cookies and Similar Technologies

MiniWe and our service providers may use cookies, pixels, web beacons, tags, local storage, and similar technologies. These tools help us operate the website, remember your preferences, keep the Services secure, analyze performance, understand how visitors use our store, and support marketing and advertising.

Cookies are small text files placed on your device when you visit a website. Some cookies are necessary for the website to work properly. Others help us understand how visitors use the site or help us show more relevant content and advertisements.

You may be able to manage cookies through your browser settings. Please note that blocking or disabling certain cookies may affect the availability or functionality of parts of the Services.

Where required by law, we will ask for consent before placing non-essential cookies or similar technologies on your device.

If available, you may manage cookie preferences through our Your Privacy Choices link or consent-management tool.

Third-Party Services and Links

The Services may include links to third-party websites, payment services, applications, social-media platforms, or other services that MiniWe does not operate.

If you follow a link to a third-party service, that party’s privacy policy, terms, and security practices will apply. MiniWe does not control and is not responsible for the privacy practices, content, availability, security, or accuracy of third-party websites or services.

Data Security and Retention

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No online system, transmission method, or storage method is completely secure. We cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy. This may include fulfilling orders, providing support, meeting legal, tax, accounting, and fraud-prevention obligations, resolving disputes, enforcing agreements, and maintaining business records.

We may retain customization materials for a limited period as reasonably necessary to fulfill your order, respond to support requests, address quality issues, process potential remakes, or meet legal and operational obligations. We may delete or de-identify these materials when they are no longer reasonably needed.

Your Privacy Choices

Depending on where you live and applicable law, you may have rights relating to your personal information. These rights are not absolute and may be subject to legal limitations and exceptions.

You may have the right to:

Request access to personal information we hold about you.
Request correction of inaccurate or incomplete personal information.
Request deletion of personal information, subject to applicable legal exceptions.
Request a portable copy of certain personal information, where applicable.
Object to or request restriction of certain processing activities.
Withdraw consent where processing is based on your consent.
Opt out of certain uses of personal information for targeted advertising, sale, or sharing, where those rights apply.
Appeal a decision we make regarding a privacy request, where required by applicable law.

To exercise a privacy right, contact us at support@miniwe.com. We may need to verify your identity before acting on your request.

Where permitted by law, you may authorize someone else to submit a privacy request on your behalf. We may request proof of authorization and may require you to verify your identity directly.

We will not unlawfully discriminate against you for exercising a privacy right available to you.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act and other California privacy laws, subject to applicable exceptions.

These rights may include the right to know the categories and specific pieces of personal information we collect; the sources of that information; the purposes for collecting, using, disclosing, selling, or sharing it; and the categories of third parties with whom we disclose it.

You may also have the right to request deletion or correction of certain personal information and to opt out of the sale or sharing of personal information, if applicable.

If MiniWe uses cookies, pixels, or other technologies for cross-context behavioral advertising in a way that constitutes “sharing” under California law, you may exercise any applicable opt-out right through our Your Privacy Choices link.

Where applicable, MiniWe will recognize an enabled Global Privacy Control (“GPC”) signal as a request to opt out of certain sale, sharing, or targeted-advertising activities for the browser and device that send the signal.

Children’s Privacy

MiniWe is not intended for children or individuals who have not reached the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

If you are a parent or legal guardian and believe that a child has provided personal information to MiniWe, please contact us at support@miniwe.com. We will review the request and take appropriate action, including deletion where required by law.

MiniWe does not knowingly sell or share, as those terms may be defined under applicable privacy laws, the personal information of individuals under 16 years of age.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our products, business practices, technologies, legal obligations, or other operational needs.

When we make changes, we will post the updated Privacy Policy on the Services and revise the “Last updated” date at the top of this page. If required by law, we will provide additional notice or obtain consent before making material changes.

Contact Us

Questions about privacy should not feel like a maze. If you have questions about this Privacy Policy, our privacy practices, or your personal-information rights, please contact us:

MiniWe
Email: support@miniwe.com